ITIL 4 Managing Professional Create, Deliver and Support
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Beschreibung
This guide covers 'core' service management activities and focusses on the integration of different value streams and activities to create, deliver and support IT- enabled products and services whilst also covering supporting practices, methods and tools. ITIL 4 Managing Professional: Create, Deliver and Support will: (i) enable IT practitioners to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market; (ii) cover service performance and will give practitioners an understanding of service quality and improvement methods; (iii) act as a reference guide that practitioners can use in their work, further studies and professional development. von Axelos
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![ITIL foundation handbook: [German translation of ITIL foundation handbook]](https://d3k2uuz9r025mk.cloudfront.net/media/image/e7/3a/b6/1776346563_606897690002.jpg "ITIL foundation handbook: [German translation of ITIL foundation handbook]")
