This guide provides a quick reference to the processes covered by the ITIL V3 PPO syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for PPO, and as a handy portable reference source for...

ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM...

This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for SOA, and as a handy portable reference source for...

Aligned to the latest ITIL guidance and the Managing Across the Lifecycle (MALC) syllabus, this study aid from the Official Publisher of ITIL provides guidance to support students as they prepare for their MALC qualification. Designed to...

An Executive Guide to PRINE2 Agile von Axelos

The ITIL Service Transition stage of the ITIL v3 framework offers guidance for IT professionals wishing to introduce new and changed services, ensuring that the value identified in the service strategy is maintained and controlling risks...

This product has been developed to provide a framework for organisations that seek to drive transformation to remain competitive and relevant in the fast changing environment. Factors such as increasing customer demands, disruptive...

The ITIL service design stage of the ITIL service management framework offers global best-practice guidance to IT practitioners and business leaders wanting to move their IT strategy forward. This step-by-step approach to planning...

"ITIL Foundation: ITIL 4 Edition" von AXELOS ist ein umfassendes Handbuch, das die grundlegenden Konzepte und Prinzipien des ITIL-Frameworks (Information Technology Infrastructure Library) in seiner neuesten Version, ITIL 4, darstellt....

This guide provides clear and unambiguous guidance to value management. It is the first cross-sector and universally-applicable guidance on how to maximise value in a way that takes account of an organisation's priorities, differing...

Projects are the means by which change is introduced. PRINCE2® is increasingly recognized as the most widely used project management method worldwide. The PRINCE2 framework of processes and guidance has been proven over many years to be...

"ITIL Practitioner Guidance" von AXELOS ist ein umfassendes Handbuch, das sich auf die praktische Anwendung des ITIL-Frameworks in der IT-Service-Management-Praxis konzentriert. Das Buch richtet sich an IT-Fachleute, die ihre Fähigkeiten...