
The Science of Service Systems
Kurzinformation



inkl. MwSt. Versandinformationen
Artikel zZt. nicht lieferbar
Artikel zZt. nicht lieferbar

Beschreibung
The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, examining a wide range of substantive issues and implementations related to service science from various perspectives. From the formal (ontologies, representation specifications, decision-making and maturity models) to the informal (analysis frameworks, design heuristics, anecdotal observations), these contributions provide a snapshot in time of the gradually emerging scientific understanding of service systems. The Science of Service Systems, along with its companion text, Service Systems Implementation, is designed to present multidisciplinary and multisectoral perspectives on the nature of service systems, on research and practice in service, and on the future directions to advance service science. These two volumes compose a collection of articles from those involved in the emerging area known as service science. von Demirkan, Haluk und Spohrer, James C. und Krishna, Vikas
Produktdetails

So garantieren wir Dir zu jeder Zeit Premiumqualität.
Über den Autor
- Hardcover
- 296 Seiten
- Erschienen 2006
- Wiley
- perfect -
- Erschienen 1987
- Hamburg ; New York [u.a.] :...
- paperback -
- Erschienen 1984
- Gober & Assoc Intl
- Kartoniert
- 182 Seiten
- Erschienen 2016
- Walhalla Verlag
- paperback
- 348 Seiten
- Erschienen 2020
- Springer
- Gebunden
- 736 Seiten
- Erschienen 2014
- Pfanneberg
- Hardcover
- 352 Seiten
- Erschienen 2020
- Wiley-Scrivener
- Gebunden
- 496 Seiten
- Erschienen 2002
- Springer
- Kartoniert
- 436 Seiten
- Erschienen 2009
- Gabler
- Taschenbuch
- 240 Seiten
- Erschienen 2010
- Packt Pub Ltd
- Hardcover -
- Erschienen 2013
- Trauner Verlag
- Gebunden
- 652 Seiten
- Erschienen 2012
- Gabler Verlag