Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life von Goulston, Mark

The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't...

"Talking to 'Crazy': How to Deal with the Irrational and Impossible People in Your Life" von Mark Goulston ist ein Ratgeber, der sich mit dem Umgang mit schwierigen und irrationalen Menschen befasst. Goulston, ein erfahrener Psychiater...