This product has been developed to provide a framework for organisations that seek to drive transformation to remain competitive and relevant in the fast changing environment. Factors such as increasing customer demands, disruptive...

"ITIL Foundation: ITIL 4 Edition" von AXELOS ist ein umfassendes Handbuch, das die grundlegenden Konzepte und Prinzipien des ITIL-Frameworks (Information Technology Infrastructure Library) in seiner neuesten Version, ITIL 4, darstellt....

This guide provides clear and unambiguous guidance to value management. It is the first cross-sector and universally-applicable guidance on how to maximise value in a way that takes account of an organisation's priorities, differing...

Projects are the means by which change is introduced. PRINCE2® is increasingly recognized as the most widely used project management method worldwide. The PRINCE2 framework of processes and guidance has been proven over many years to be...

"ITIL Practitioner Guidance" von AXELOS ist ein umfassendes Handbuch, das sich auf die praktische Anwendung des ITIL-Frameworks in der IT-Service-Management-Praxis konzentriert. Das Buch richtet sich an IT-Fachleute, die ihre Fähigkeiten...

"Managing Successful Projects with PRINCE2" von AXELOS ist ein umfassender Leitfaden für das Projektmanagement nach der PRINCE2-Methode (Projects IN Controlled Environments). Das Buch bietet einen detaillierten Überblick über die...

This guide covers 'core' service management activities and focusses on the integration of different value streams and activities to create, deliver and support IT- enabled products and services whilst also covering supporting practices,...

This guide covers all types of engagement and interaction between a service provider and their customers, users, suppliers and partners. It focusses on the conversion of demand into value via I.T enabled services. ITIL 4 Managing...

"ITIL V3 Continual Service Improvement" von AXELOS ist ein Leitfaden, der sich auf die kontinuierliche Verbesserung von IT-Dienstleistungen innerhalb eines Unternehmens konzentriert. Das Buch ist Teil der ITIL (Information Technology...

This guide covers practical skills necessary to create a 'elearning and improving' IT organisation, with a strong and effective strategic direction. ITIL 4 Managing Professional: Direct, Plan and Improve will: (i) cover the influence and...

"Managing Successful Projects with PRINCE2 5th Edition" von AXELOS ist ein umfassendes Handbuch zur Projektmanagementmethode PRINCE2 (Projects IN Controlled Environments). Diese Methode bietet einen strukturierten Ansatz für das...

This guide explores the ways in which digital organisations and digital operating models function in high velocity environments. ITIL 4 Managing Professional: High Velocity IT will: (i) help practitioners to operate in a similar way to...