Why Managing Sucks and How to Fix It
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Beschreibung
Is your talent energized, focused and ready to deliver the results necessary to drive your business? Or do they spend the day flinching at their bosses' attempts to micromanage the minutes of their day? If your organization sounds more like the latter, it's time to transform your workplace. Focusing only on results can differentiate your business from the competition. A Results-Only Work Environment (ROWE) positively impacts the bottom line while simultaneously improving the employee experience. Why Managing Sucks and How to Fix It shows how the transition to a ROWE can make you or your organization more entrepreneurial, more connected with the broader trends in your industry, and more willing to take smart risks. Companies that embrace a Results-Only Work Environment enjoy staggering increases in engagement. ROWE teams report an average increase of 35 percent in productivity by eliminating waste from systems and processes and a 90 percent decrease in voluntary turnover rates. This book explains how to set measurable, outcome-based expectations and focus on the endpoint as opposed to managing the process that gets you there. With eyes set on getting rid of distractions, pointless meetings, and unnecessary updates, this book offers easy-to-implement, everyday strategiesto help you experience huge increases in productivity (without adding resources) and dramatic drops in turnover. You'll learn: - Quick tips for restructuring customer service, technology, and work flow - How to reframe thinking away from counting on general availability (Where's Bob?) to creating clear expectations (Does Bob know exactly what's expected of him?) - How to reduce the number of meetings while increasing their quality - How to effectively move into an unlimited vacation scenario, do away with the billable hours/time-based billing setup, and infuse new life into your health and wellness programs Smash tired assumptions about what work has to be. The transition to a ROWE creates a bold, cultural transformation that permeates the attitudes and operating style of your entire workplace, leveling the playing field and giving your workers complete autonomy to manage their measurable results-using adult common sense. von Thompson, Jody;Ressler, Cali;
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