The authors of the classic Difficult Conversations teach you how to take criticism productively in Thanks for the Feedback. We get feedback every day of our lives, from friends and family, colleagues, customers, and bosses, teachers,...

The coauthors of the New York Times-bestselling Difficult Conversations take on the toughest topic of all: how we see ourselvesDouglas Stone and Sheila Heen have spent the past fifteen years working with corporations, nonprofits,...