After her parents' deaths, 17-year-old heiress Lucinda Bishop flees to Barton Creek, Oklahoma, in 1896 as the ward of her mother's sister and brother-in-law. Life on a ranch is nothing like she had imagined, especially when she...

"Managing Customer Relationships: A Strategic Framework" von Martha Rogers ist ein umfassendes Handbuch für alle, die sich mit Kundenbeziehungsmanagement (Customer Relationship Management, CRM) befassen. Das Buch bietet einen...