Problem Solving and Decision Making (Fast Track MBA Series)
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The success of a manager often depends upon the ability to solve problems, make decisions and give clear direction to others. Whether these decisions are made while 'thinking on your feet' or carefully weighed-up as part of a longer-term strategy, the ability both to think creatively and solve problems is crucial to the role of any manager. Graham Wilson's new book shows that today's organizations work in new ways: no longer do managers tackle all problems in isolation - more often than not problems are solved, and decisions made, as a group activity. In this book Graham Wilson shows managers how to solve problems using increasingly sophisticated tools and techniques but at the same time he helps them understand, recognize and deal with the interpersonal difficulties that interfere with decision making. The methods he uses include pinpointing the problem, recording the data, better informing ourselves and others, deciding on the optimum solution, and evaluating the effect of a decision. The route to being a better manager is to make the right decisions every time - this book will help you reach that goal.
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