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- Hardcover
- 66 Seiten
- Erschienen 2002
- Cambridge University Pr.
inkl. MwSt. versandkostenfrei
Lieferzeit 1-3 Werktag(e)
This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and...
17,54 €