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Specialists in criminal interrogations, the authors here reveal how to deal with the most difficult characters, whether your neighbour or your boss. Explains that interaction follows four styles - Control, Capitulate, Confront and Co-operate - and how to recognise and use each. von Alison, Emily und Alison, Laurence
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Über den Autor
Emily Alison (Author) Emily Alison is behavioural advisor and clinical supervisor to organisations working with domestic violence; her programmes are now used by over 100 organisations.Laurence Alison (Author) Laurence Alison is professor of psychology at the University of Liverpool, and head of the Centre for Critical Incident Decision Making. He has an international reputation and is widely published in relation to his work on decision-making in high-stake environments, interviewing and interrogation, as well as prioritisation and detection of sex offenders. He has been psychological advisor on nearly 500 major incidents, including high profile murder cases and London bombings.
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